Zen Front Desk Text Messaging Program

How people agree to receive text messages from Zen Front Desk, what we send, and how to stop.

Business	Zen Front Desk, a product of Houston Online Marketing (Nick Jones, sole proprietor), Katy, Texas
What we do	AI receptionist and phone answering services for small businesses
Address	21803 Morton Ranch Road, Suite 100 #014, Katy, TX 77449
Phone	(832) 900-3600
Email	nick@houstononlinemarketing.com
Program name	Zen Front Desk

Who receives our texts, and why

We text people who call Zen Front Desk (our main line is (832) 900-3600) and ask us to send them information. Texts come only from Zen Front Desk's own phone numbers. Typical messages are:

A link to the web page they asked about (our product pages, demo videos and pricing)
A link to our signup page when they are ready to get started
A link to our partner (referral) program page, when they ask for it
Confirmations and reminders for discovery calls they booked with us

We only text a number after the person agrees on the call or on our website. We do not buy, rent or share phone lists.

How people opt in

1. On a phone call (verbal consent)

Callers speak with Ava, the Zen Front Desk AI receptionist. Before sending any text, Ava asks for permission and gives the disclosures below. A text is sent only if the caller says yes. Every call is recorded and transcribed, so each consent is kept on file with the date, time and phone number.

Ava asks

"Would you like me to text you the link so you can see the demo and pricing?"

If the caller says yes, Ava says

"Great. Zen Front Desk will text that link to this number. Message and data rates may apply, and you can reply STOP at any time to opt out. Is this the best mobile number to send it to?"

The text is sent only after the caller confirms

2. On our website

The "Start Your Setup" form on the zenfrontdesk.com home page includes this checkbox. It is optional, not checked by default, and agreeing to texts is not required to buy any product.

(Optional) I agree to receive text messages from Zen Front Desk at the phone number provided, including account setup updates and account notifications. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. See our Privacy Policy and Terms of Service.

Message frequency and rates

Message frequency varies. Most people receive 1 to 5 messages per request or account setup, plus appointment reminders if they book. Message and data rates may apply.

Example messages

Zen Front Desk: Here's the link Ava mentioned, with the demo and pricing: https://zenfrontdesk.com/ Reply STOP to opt out.

Zen Front Desk: Thanks for calling! Here's the Legal Suite page with the demo walkthrough: https://suite.zenfrontdesk.com/legal Reply STOP to opt out.

Zen Front Desk: Here's our partner program page with the details: https://zenfrontdesk.com/partners/ Reply STOP to opt out.

Zen Front Desk: Your discovery call with Nick Jones is confirmed for [Day] at [Time] CT. The Google Meet link is in your email invite. Questions? Call (832) 900-3600. Reply STOP to opt out.

Zen Front Desk: Reminder: your discovery call with Nick Jones is tomorrow at [Time] CT. Need to reschedule? Call (832) 900-3600. Reply STOP to opt out.

How to stop or get help

Reply STOP to any message to opt out. You'll get one final message confirming you've been unsubscribed, and no more texts after that.
Reply HELP for help, or call (832) 900-3600 or email nick@houstononlinemarketing.com.

If you text START to our number, you'll receive:

Zen Front Desk: You're subscribed to texts with the links you request and appointment updates. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

Zen Front Desk: You're unsubscribed and won't receive more texts from us. Reply START to resubscribe. Questions? Call (832) 900-3600.

Zen Front Desk: For help, call (832) 900-3600 or email nick@houstononlinemarketing.com. Msg & data rates may apply. Reply STOP to opt out.

Privacy

Mobile numbers and text messaging opt-in data and consent are not shared with or sold to third parties or affiliates for marketing or promotional purposes. We use phone numbers only to send the messages described on this page. Full details are in our Privacy Policy and Terms of Use.

Carriers are not liable for delayed or undelivered messages.